Returns & Exchanges
All orders are final sale. We don't accept any exchanges or returns on any of our Merchandise. Once an order is placed, our team will not be able to make any changes. Please make sure to order appropriately.
Once an order is placed, our team carefully reviews, and packs every order in its best possible condition. In an unlikely case, should you receive an order that doesn't correspond to your purchase, you must contact us by sending an email to firstname.lastname@example.org within 24 hours of receiving the order along with images showing everything you have received with the respective information of each product. We will verify what you send us and resolve the issue promptly.
Once we have verified that the order is wrong, the refund or change will be issued to the affected customer. The product must not have been used and must be sent with its original packaging. Any damage done after receiving an item will not qualify you for a refund.
All shipping costs associated with an exchange or return are to be paid by the buyer, with the exception of products with manufacturing defects and in the unlikely case where wrong products have been received. In these exceptional circumstances, the delivery costs will be paid by Lÿnx through Paypal or bank transfer.